Privacy Policy

Information We Collect

We collect information you choose to provide when you contact us, request a quote, ask a question, upload files, or otherwise use our website forms. This may include your name, company, email address, phone number, shipping or billing details, product requirements, drawings, photos, and any other information you include with your request.

We may also collect basic technical information automatically, such as browser type, device information, pages visited, referring pages, approximate location derived from IP address, and other information used to operate and secure the website.

How We Use Information

We use the information we collect to respond to inquiries, prepare quotes, process product requests, provide customer service, improve the website, maintain business records, prevent misuse, and comply with legal or operational obligations.

How We Share Information

We do not sell personal information. We may share information with Bryant Industries, LLC, service providers, suppliers, shipping partners, or other business partners when needed to respond to your request, fulfill an order, operate the website, or support our business. We may also disclose information when required by law or to protect our rights, customers, employees, or operations.

Cookies and Analytics

We use limited first-party, session-scoped analytics to understand meaningful actions such as completing a product builder, adding a configured item to a quote, submitting a form, clicking a telephone or email link, and opening a catalog. We may preserve the first page visited, referring website domain, and campaign parameters with a submitted inquiry so we can understand which outreach is useful.

This analytics dataset does not store a raw IP address, full referring URL, browser user agent, or browser fingerprint. A random session identifier and first-touch context are kept in your browser's session storage and normally end when that browser tab or session is closed. Separate infrastructure security logs may be processed by our service providers to operate and protect the website.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the website. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including customer service, business records, legal compliance, and dispute resolution.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable law and our need to maintain legitimate business records. You may also ask us to stop sending non-transactional communications.

Children's Privacy

This website is intended for business and general audience use. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so we can review and delete it where appropriate.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Questions about this Privacy Policy may be sent to [email protected] or by phone at 985-360-3967.